© 2019 by Becky Chen. All rights reserved. | email - beksnum2 at gmail.com

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Diabetes Networking Tool
Role

Product Design Lead

User Interface / User Experience

Partner

Johns Hopkins Research Team

Starship Health Technologies

University of Maryland-Baltimore, School of Medicine

Type 2 Diabetes (T2D)  is a serious and growing public health problem that requires substantial self-management outside clinical settings. Existing technologies to support diabetes self-care have paid relatively little attention to the individual’s social environment, particularly family and household members who are typically closely involved in the patient’s food acquisition, preparation, and activity consumption. Emerging research indicates that this immediate social environment directly influences an individual’s ability to make successful diabetes-related behavioral changes.


As the lead designer of a multi-disciplinary team of researchers and developers, I was contracted to work on the diabetes networking tool (DNT) to design a better process to help users self-manage their diabetes by encouraging peer accountability amongst personalized social networks.

Early prototype of how to set a reminder function on the app

Based on research provided by our partners, some of the key audience insights include:

  1. How can DNT, a technology application, be designed to enhance and facilitate social relationship-based support processes for T2D self-management among African Americans?  

  2. What factors related to feasibility and cultural appropriateness affect DNT adoption and usage among African Americans with T2D?

  3. What effect does DNT have on self-management as measured by self-management behaviors: frequency of blood-glucose testing, reducing carb/sugar intake, eating more servings of fruit/vegetables?

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Mapping the workflow of the reminder functionality on the app

The purpose of our tool is to generate data on how family and community networks currently support diabetes self-management. By proposing the solution of the DNT app, we aim to try to understand:

 

  1. How can DNT, a technology application, be designed to enhance and facilitate social relationship-based support processes for T2D self-management among African Americans?  

  2. What factors related to feasibility and cultural appropriateness affect DNT adoption and usage among African Americans with T2D?

  3. What effect does DNT have on self-management as measured by self-management behaviors: frequency of blood-glucose testing, reducing carb/sugar intake, eating more servings of fruit/vegetables?

 

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This is an ongoing project and we are currently developing and testing the product with our research partners. Outcomes and results will be posted shortly when the project is finalized.

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